Trust & safety

Every clinic on MedX is independently verified. We check accreditations, inspect facilities, and verify outcomes data. If a clinic doesn't meet our standards, it doesn't get listed.

MedX Verified

Remote document verification. Accreditations and licensing confirmed.

MedX Premium

Full on-site audit complete. Highest standards for international patient care. Annual re-verification.

The MedX Audit Checklist

Licensing & accreditation

  • Valid medical facility licence
  • JCI, ISO 9001, NABH, or national equivalent
  • No active sanctions or regulatory actions
  • Certificates verified with issuing bodies

Practitioner credentials

  • Valid medical licences
  • Board certification or specialist training
  • Professional body membership (ISHRS, ISAPS, ADA)
  • Minimum 5 years practice

Facility standards

  • Purpose-built medical facility
  • Sterilisation and infection control protocols
  • Emergency resuscitation equipment
  • Hospital transfer agreement for surgery

International patient experience

  • English-speaking staff or coordinator
  • Transparent published pricing
  • Remote pre-consultation available
  • Post-procedure follow-up protocol

Patient safety

  • Informed consent process
  • Adverse event reporting
  • Professional indemnity insurance
  • Patient complaint resolution

Report a concern

If you have concerns about any clinic, contact [email protected]. We investigate all reports.

Trust & Safety — MedX | MedX