• Vi Tran

  7 Mar 2026 · Google

  ★★★★★

  Im writing this feedback just in case if the valet man(look like Malay. I might be wrong, sorry) at 1220 pm on 7th March 2026 would get a complain from the inconsiderate lady who leave her car at the main lobby pickup and drop off and go do her things. Nowadays, employers only care about service recovery or the customers' feedback while not thinking about their employees. Not all customers are always right. Many are in the wrong. Was waiting for my grabcar after my checkup. Saw a valet man telling a lady nicely and politely that cannot leave the car in the middle of the pickup and drop off at Main lobby. She just leave her car there and go inside to do something. Causing inconvenience for other vehicles. There are patients on wheelchairs that can only wait at the main lobby area and her vehicle would cause them to wheel patients quite a distance. There are also elderly and those with legs injuries who still can walk but only a short distance here since it is a hospital. When she is done with whatever her errand is, the valet kindly remind her that cannot leave ur vehicle in the middle for long at the main pick up point, she is not happy. She told him " dont be nasty okay? This is a hospital. Have some compassion". She is the one raising her voice. Not the valet man. Yes, this is a hospital. Need compassion/consideration. But did she show compassion/consideration to the rest of the people thats waiting to be picked up by their loved ones after their hospitalisation/check up?

• Dellawati Wijaya

  27 Jan 2026 · Google

  ★★★★★

  I’ve been hospitalized at Gleneagles many times, and my experience on Level 10 just keeps getting better 👏. Doctors are top-notch, nurses genuinely caring, and the TLC from staff has become more polished with every visit. It’s a huge comfort knowing you’re in safe, attentive hands while staying in an environment that feels calming and premium 🌿💙. In the past, mornings at admissions felt understaffed 😅 — but I’m glad to see they’ve stepped up. Today, service flows smoothly, and it shows how much Gleneagles is evolving. For me, this remains the gold standard of private healthcare in Singapore — consistent, comforting, and always improving ✨🏥.

• Nina Path (ninpath)

  17 Jan 2026 · Google

  ★★★★★

  Very impressed with the staff and the nurse here. They're all very gentle, polite, helpful and professional. We really had a very good experience here.

• PersianKat

  12 Jan 2026 · Google

  ★★★★★

  Had the best experience here having surgery and staying for 3 nights. Single room was so comfortable and quiet so I could rest, all the nurses on ward 10W were wonderful and the food was good also. Great experience beginning to end

• T. T.

  10 Oct 2025 · Google

  ★★★★★

  My loved one had a head injury and was admitted for about a week in the ICU then down ward to a regular ward. The nurses esp in the ICU were exceptional. They were compassionate, gentle, patient and attentive. My heartfelt thanks to all the nurses who helped to make my trying times more bearable. If there was a fine bone to pick, then probably will be the finance part not very helpful in insurance processing, that I had to cough out a few tens of thousands as deposit in the initial stage. While I could afford this, some may have difficulties in raising such amount on the same day / within days after admission.

Reviews marked “Google” are sourced from Google Maps and displayed unedited. MedX does not verify, endorse, or selectively curate individual reviews.