• Pooja Joshi

  19 Feb 2026 · Google

  ★★★★★

  About the Security: This is the only hospital I have seen where they are following all the protocol from day one such as security is very strict and not biased. Hat's off to the security is doing excellent work. About the Doctors and Team: Dr. Vinay Chauhan, Dr. Hemant Pathak and Dr. Uday limaye is having a great team. All the Team doctors are know the details about the patient thoroughly. All the doctors coordination is just no words brilliant. Provide Proper guidance all the time. Nursing Staff: All the nursing staff is very supportive and took good care of my father. Especially Nurse Divya and Nurse Esha both are amazing. Hospital Food: I am very happy to see a lot of varieties in food. Overall: All my family members are very happy to see the homely atmosphere. Kudos to the entire management and owner to maintain the decorum. All the best for future.

• Chirag Kathiriya

  12 Feb 2026 · Google

  ★★★★★

  Top-Tier Doctors: Lilavati is home to some of the most experienced and famous consultants in India, especially in Cardiology, Maternity (IVF), and Orthopedics. Modern Technology: The hospital uses advanced equipment for surgeries and diagnostics, including robotic surgery and high-end MRI/CT scans. Cleanliness & Comfort: Most patients report that the rooms are clean, well-maintained, and comfortable. Emergency Care: They have a very efficient 24/7 casualty (emergency) department and a large ICU, which is vital for critical cases. Location: Situated in Bandra Reclamation, it is easily accessible from both South Mumbai and the suburbs.

• Sheikh Mohsin

  19 Dec 2025 · Google

  ★★★★★

  Excellent care and professionalism at Lilavati Hospital. The doctors were highly experienced and explained everything clearly. Specially Dr Apoorva Prasad and Dr Atul Goel. Nursing staff was very caring and attentive. World-class facilities, excellent hygiene, and smooth coordination throughout treatment. Truly grateful for the support during a critical time. Highly recommended.

• AB Chavan

  8 Oct 2025 · Google

  ★★★★★

  I along with my wife visits here for our regular health check up services. The Health checkup services here are the best in terms of their guidance, planning and execution of all tests. The staff, technicians, doctors at all sections iare very polite, supportive, and helping nature. Surely, I like and recommend the Lilavati Hospital for All type of Medical Service. Of course I wish everybody be healtby and God bless us/everybodcoy not to visit any hospital @we all healthy.

• Adriel Fernandes

  27 Aug 2025 · Google

  ★★★★★

  My father has been admitted to Lilavati Hospital twice, and our overall experience has been very positive. Security and Access: Security is well-managed. Bags are scanned at the entrance, and visitor passes are required to access certain floors. Elevators are always manned, and the attendants are helpful in guiding you to the right floor, though during peak times there can be a wait. A big plus is the readiness of staff with wheelchairs when bringing patients for OPD visits or admission – this makes movement within the hospital smooth and stress-free. Admission and Rooms: Both admissions were quick and hassle-free, with room options and costs explained clearly. The first time, we had to choose the triple-sharing room (the only other option was an executive suite, which was beyond our budget). The triple-sharing room was decent, but the washroom could be better and the recliner provided for the attendant was uncomfortable. The second time, we stayed in the twin-sharing room, and the difference was significant. The facilities were much better, the washroom was clean, and there was a proper resting area for the attendant, which made a huge difference in comfort. Care and Staff: The hospital staff were consistently kind and attentive. The male orderlies were patient, friendly, and paid attention to patient comfort. The nursing staff were exceptional – quick to respond, patient, and caring. Doctors and Medical Team: The doctors were excellent. They spent time explaining the patient’s condition and treatment options in detail to both the patient and the family. Their clarity, professionalism, and reassuring approach gave us a lot of confidence. Food and Diet Services: Food quality was decent and timely. The catering staff were regular and punctual, and the dietitian deserves a special mention for taking genuine interest in the patient’s needs and preferences. Billing and Payments: Billing was transparent and systematic. Detailed, itemized statements were emailed regularly, including midnight updates, which made it easy to keep track of expenses and outstanding amounts. Reports and Dispatch: This is one area that could improve. Collecting reports after discharge was inconvenient. Some reports were at the dispatch counter, while others had to be collected from individual departments. Even though the results were ready, some were not printed, and we had to remind staff about missing reports. A centralized collection point or emailed copies would greatly help patients and families. Canteen: The canteen on the second floor operates on fixed meal timings for breakfast, lunch, and dinner. The food is reasonably good, though nothing exceptional. Overall Experience: Lilavati Hospital stands out for its quality of care, professional staff, and transparent processes. The doctors are excellent and thorough, the nurses are patient and caring, and the entire staff – from security to catering – is polite and friendly, which makes a stressful time a little easier. While there is room for improvement in areas like the triple-sharing facilities and report collection, the overall patient care and experience were excellent. It’s a hospital we would trust and return to if needed.

Reviews marked “Google” are sourced from Google Maps and displayed unedited. MedX does not verify, endorse, or selectively curate individual reviews.